LifeLink

Welcome to LifeLink:

Your Trusted Namibian Partner for Premier Emergency and International Medical Services

LifeLink is a distinguished Namibian-owned and operated private emergency and international medical assistance provider. We take pride in our unwavering commitment to serving the health and safety needs of our community, residents, and visitors to our beautiful country.

Our Exceptional Services:

 

  • Ground Ambulance Services: LifeLink boasts a fleet of former NHS frontline ambulances, meticulously maintained and equipped to ensure the highest level of care. We offer comprehensive inter-hospital transfers and emergency ground ambulance services, ensuring swift and efficient patient transport when it matters most.
  • Air Ambulance Services: At our disposal, we have fully registered Air Ambulances, stationed in Windhoek. These state-of-the-art aircraft are crewed by skilled doctors, bolstered by pre-hospital and nursing staff. This formidable team ensures that critical medical support is available, even in the most challenging situations.
  • International Medical and Concierge Services: LifeLink extends its expertise globally, catering to prestigious international insurers and assistance companies. Our comprehensive offerings include:
  • Primary Recovery: Ensuring patients are safely and efficiently transported to the appropriate medical facility.
  • Hospitalization Support: Facilitating admissions and assisting patients in their hospital stay.
  • G.O.P. (Guarantee of Payment) Placement: Streamlining financial processes for medical treatments.
  • Foreign Service Ground Support: Providing seamless assistance in unfamiliar territories.
  • Air Ambulance Services: Swift, expertly managed air transport for critical cases.
  • Commercial Airline Repatriation Services: Safely returning patients to their home countries.

Your Peace of Mind: At LifeLink, we understand the importance of accessible healthcare. That’s why we proudly accept all major Namibian medical aid funds, with absolutely no requirement for cash upfront payments. Your health and well-being are our top priority, and we’re committed to ensuring that financial concerns never stand in the way of receiving the care you need.

Choose LifeLink for excellence, expertise, and unwavering support during life’s most critical moments. Our dedicated team is ready to provide you with the highest standard of care, both nationally and internationally. Your safety is our mission.

International Assistance

LifeLink proudly stands as the sole Namibian-based provider of an extensive and all-encompassing international assistance and medical concierge service. We act as a vital bridge connecting insurers and assistance services worldwide to individuals in need.

Our commitment extends across borders, ensuring that when you require medical assistance abroad, LifeLink is your trusted partner. Our suite of services includes primary recovery for swift and secure patient transfers, efficient hospitalization support, streamlined Guarantee of Payment (G.O.P.) placement, seamless foreign service ground support, expert air ambulance services, and secure commercial airline repatriation.

Whether you’re a traveler, expatriate, or seeking care outside Namibia, LifeLink is your dedicated ally. Our international expertise ensures that you receive the best possible care, regardless of your location. Trust in LifeLink to be your global healthcare companion, making distance a non-factor in delivering top-quality medical support when you need it most.

Ground and Air Ambulance

LifeLink boasts a growing fleet of air ambulance aircraft, all holding full licensing from both the Namibian Department of Civil Aviation and the Ministry of Health and Social Services, specifically for air ambulance missions. We prioritize your safety and peace of mind, with our aircraft being fully insured.

What sets LifeLink apart is our commitment to exceptional care. We proudly stand as the sole service utilizing doctor-led flight crews for operations. This distinction ensures that your medical needs are met with the highest level of expertise and attention. Whether it’s ground or air, LifeLink is your dedicated partner in providing top-tier ambulance services, guaranteeing that you receive the best care available during your critical moments. Your well-being is our top priority, and we’re here to deliver it with excellence.

24/7 Control Center

LifeLink proudly runs a state-of-the-art 24/7 control center situated on Namibia’s coast. Our control center represents the pinnacle of technological advancement in the nation, employing cutting-edge Telematics systems for vehicle deployment, task coordination, tracking, and operational control. We prioritize your safety and satisfaction with comprehensive voice recording systems in operation. Our dedicated and proficient team operates in a 24-hour shift pattern, meticulously handling both emergency and assistance calls. We’re here to ensure that, day or night, you receive swift and effective support when you need it most. With LifeLink’s round-the-clock command center, rest assured that you’re in capable hands, backed by the latest technology and a highly committed team committed to your well-being.

Registrations

Ministry of Health and Social Services (MOHSS) registrations:
Advanced Life Support Ambulance Service
Erongo 240 / Khomas 825 / Erongo 315 / Otjozonjupa 123
NAMAF registration: Practise Number – 009 003 0479101 (Advanced Life Support)
MVA Fund: Registered Service Provider
Ministry of Finance Contract number for State Patients: 09201300001.

CONTACT US!

24/7/365 EMERGENCY CONTROL CENTRE

NAMIBIAN CONTACT NUMBERS:

IN EMERGENCY DIAL: 999

INTER-FACILITY AND AIR AMBULANCE (WITHIN NAMIBIA)

INTERNATIONAL CONTACT NUMBERS:

TEL: +264 64 500 346

FAX: +264 64 500 426

E-MAIL (24 Hours): control@lifelink.pro

IN EMERGENCY DIAL 999